I originally ordered in May and the necklace I received was very bright yellow and eventually one of the stones fell out. I reached out to customer service and Iris was so kind and offered to send me a replacement for free. I just received the new necklace and I'm glad to say that I love this one so much more! The gold is much more muted! Not as bright yellow as before and the stones on the letters are also so much more shiny! Overall, the quality of the necklace looks so much better! (maybe I just received a faulty one at first?) Needless to say, I am very happy with my purchase and can't wait to purchase other items :)
